Typo Reviews

Great deals, fast delivery and everything arrived securely packed. Love my items and would definitely order again in the future!

Terrible service !
Ordered some back to school stuff ! This has never turned up.
Took me ages to actually contact them and when I do they blame DPD - take no responsibility.

Generally like typo items, so was excited when a couple of water bottles were 40% off.
Unfortunately the price advertised is not the price that comes up on the checkout page. When I spoke to someone about it, all they could do was refund the extra payment after I placed the order?? So I have to pay twice as much for my items before I recieved them then email the order number and then customer services will refund me the over payment?????
NO!!!! Just sort out the payment screen so I am paying the amount advertised!!

Items were poorly packaged and some were damaged. Cannot get a refund as I don't have access to a printer. Will not shop here again

Typo has an amazing selection of products. For the first time, I placed an online order and was not disappointed. I placed it 9pm one night and two days later the whole order arrived. The products are of good quality and I have had countless in-store positive experiences. Would definitely recommend!

Very good service. They welcome me into the shop. At first I thought that they we suspicious of me into the shop. But they come to me to ask if i need any help which is a great as i need help before i can ask they come to me and ask. So far has been a lot of review that says Typo customer service is not great. But it is different for different day. Different people different experience

Placed an order online on the 3rd of dec 2020 and I am currently still waiting on the order being delivered.
I have contacted typo through live chat as this is the only way you can contact them to be told that it’s been shipped but they don’t know where it is!!
I have also contacted them three times now to make a complaint and to ask for someone to contact me directly and I am currently still waiting, going on 72 hours waiting on someone contacting me. I have now been told that I have to wait until Monday for further updates which means it will have been 5 days without anyone contacting me as requested!
DO NOT BUY from them as they really don’t care about the customer and tell you orders take 3-5 days to be delivered even after you tell them you have been waiting 8DAYS for it to be delivered. And as you can clearly see no one contacts you regarding anything.
They are so quick to accept your money but when I comes to delivering they couldn’t care less!

Avoid their Westfield Stratford store. They charged my card twice, I raised it with my bank which said I should speak to the merchant. I came back to the store two days after the transaction and explained the situation, they were most unhelpful; the assistant said that the manager wasn’t in and that she couldn’t do anything about it and that I need to ring up the customer services and raise with them. They’re ripping you off and then just passing the problem to someone else rather than trying to own it and resolve it. Shop elsewhere or pay with cash, I don’t trust them anymore

I returned an item OVER THREE MONTHS AGO and I still haven't received a refund! Their customer service is useless!

Order online for click and collect . Web states 1/2 working days to get order . Order Sunday was not ready for collect until friday .
Product were nice when they arrived

My first order arrived quicker than expected, and in good condition.
I'd say the only downside is the barrage of emails I've had since asking me to individually review everything I ordered... which was OTT.

I ordered a large amount of stuff from this company and it all turned up on time, in perfect condition.